Cambridge, Massachusetts, April 22, 2013– Groundhog Technologies announces today support for the integration between geo-location solution CovMo™ and IBM NMS (Tivoli Netcool) Fault Monitoring system.
Network alarms are important for mobile operators to maintain its network availability. Today’s Network O&M alarms are limited to alarm about infrastructure hardware, such as NodeB, eNodeB, RNC, and MME. With geo-location capabilities, CovMo™ allows alarming for geographical areas, such as hotspot and shopping mall, and for particular subscribers or VIPs.
Integrated with IBM Tivoli Netcool platform through SNMP interface, CovMo™’s alarming module provides best-in-class alarming functionality. IBM Tivoli Netcool is not only a network management station to monitor and control network elements, but also sends email/SMS notification for location-based alarm. CovMo™ can help IBM Tivoli Netcool to trigger the alarms with high geographical resolution and unique intelligence. It provides insights such as KPI degradation for a high ARPU area, so that operators can take proactive measurements to steer ahead of customer complaint and churn. Operators can also leverage CovMo™’s indoor issue identification capability to allow even more advanced alarming setting.
With the integration between CovMo™ and IBM Tivoli Netcool, operators can better meet customer complaint SLA by reducing time to automatically identify problems and take prompt actions. In terms of network accessibility and retainability, automatic alarming helps to troubleshoot and optimize network KPI and as a result to improve network quality and end-user experience.
About Groundhog Technologies
Groundhog Technologies is the leading provider of Mobility Intelligence. Our solutions can reveal the locations, Quality of Experience (QoE), context, and lifestyles of all mobile users in the operator’s entire network 24×7. This carrier-grade platform continuously transforms billions of daily network events and petabytes of data into ubiquitous intelligence. This invaluable knowledge empowers our partners to improve services and generate new revenue streams by enabling various applications for Geo-CEM, Geo-Analytics, and Geo-Targeting. Since 2001, Groundhog Technologies has been helping the foremost operators in the world to maximize their network and business potential.